1、 Business philosophy:
1. Be honest and trustworthy.
2. Full service.
3. Continuous improvement.
4. Create value.
2、 Specific business philosophy:
1. Build brand (with culture, wisdom, emotion, skills and hardware, lead the market trend. To achieve the "three in one" of character, quality and brand.
2. Guests first (elegant appearance, elegant behavior, elegant and civilized manner; respect for guests, humble attitude; service input emotion, do not insult the mission of the hotel).
3. Warm as home (the environment is beautiful, considerate, responsive and unexpected to the guests).
4. All in one cooperation (work together around the guests, do the best job, cooperate to achieve tacit understanding, and achieve the best overall service).
5. Keep improving (excellence comes from details, details show realm, realm makes the future).
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